MTS key workers vital in pandemic crisis

MTS drivers, engineers, management and office staff have been classified as key workers during the ongoing coronavirus pandemic. Our company is doing vital work to keep the wastewater system running smoothly.

Managing Director Steve Gilson said; “Our priority is to keep our staff, customers and the general public safe and well during this crisis, while also delivering the highest standard of service. By being proactive we have been well-prepared for the recent government instructions, with our office staff already working from home and our drivers maintaining stringent sanitising and social distancing measures. We have often been described as ‘the fourth emergency service’ by customers and our hardworking crews are rising to that title in these challenging times.”

MTS began taking proactive action regarding changing working practices four weeks before the national lockdown was declared. Steve Gilson and the Board of Directors took a number of measures including surveys of employees’ IT equipment and broadband speeds in preparation for possible homeworking. They also purchased new laptops and other equipment that would be required to support relocating office staff.

At the same time, the company took the lead on enforcing strict standards of sanitising for lorry cabs and other equipment used by our field staff. We instructed our staff not to congregate in groups and to keep their distance from colleagues, customers and the general public.

Steve Gilson continued; “Our senior leadership team is holding daily conference calls to keep up with the fast-changing situation and ensure that all employees have the most up-to-date information on safe working procedures.”

We are key providers to major water utility clients including Southern Water, Thames Water, Severn Trent Water and South East Water.

Why choose MTS?

  • 24/7 Reliability 01634 250326

    There is always someone to take your call - Our field service teams operate round the clock every day of the year.
  • Rapid response

    With hub depots throughout the region, we operate a highly flexible scheduling system. We instruct our nearest available tracked field service for the quickest response.
  • Competent first time fix

    Our fully qualified and experienced teams use high performance equipment to fix problems first time with no need for back up resources or second visits. We ensure the optimum solution for your needs.
  • Extensive range of waste solutions

    Our waste management services are available for both individual jobs and more complex packaged solutions. We offer a one-stop shop whatever your requirements and we are continuing to expand our range of services through innovation and investment.
  • Experienced and qualified team

    All management and staff receive full training and are qualified to demanding industry standards in their specialised disciplines. MTS invests in its people and, with low staff turnover, retains a considerable depth of experience to ensure Customers receive the best service. Email our team today at
  • Full QUENSH management systems

    MTS operates an integrated management system comprising the individual accreditations for ISO 9001 (Quality), 14001 (Environment) and 18001 (Health and Safety). Certified and regularly audited for compliance by BSI Customers are assured of rigorous processes and procedures supporting front line service delivery
  • Trusted service provider

    MTS is entrusted by major water companies across Southern and South East England to work safely to the highest performance standards under stringent environmental and financial control. Rail, airport and highway agencies similarly demand safe and secure services from MTS for the maintenance of critical infrastructure with minimum risk to the travelling public


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