Training at MTS during Covid-19

The MTS training team have been put to the test during the Covid-19 lockdown. MTS employees are key workers and new starters need to receive proper inductions into our ways of working safely. Existing staff need to keep their key skills and qualifications up-to-date.

Rachel Court, MTS in-house trainer and Charlotte Taylor, our training advisor, are working hard to adapt the delivery of our training support during the current restrictions.

We have more than 400 employees based at depots ranging across the south east and the Midlands. With face-to-face inductions and training courses on hold, the team are now using Zoom for some remote training sessions.

We are currently rolling out our new bespoke manual handling training film, made in partnership with Pristine Condition International and filmed at MTS HQ. Rachel sent a link to the film to all our staff, along with some quick questions on the key messages to check that everyone had viewed it and understood the content.

Rachel said; “We’re getting great feedback on this new film. It focuses on the real-life situations that our operatives face daily, so it’s much more immediate and relevant than generic training films.”

As well as updating our e-learning resources, the training team have condensed our five-day induction programme into a two-day version which can be more easily delivered with social distancing restrictions. Rachel said; “We have adapted the content of the induction and also the physical space in our training centre. This means everyone can maintain social distancing and get the key information they need as quickly as possible, minimising the risk of infection as far as we possibly can.”

The team are looking forward to resuming training sessions for external customers as soon as the MTS Board deem that it is safe to do so within the government guidelines.

Scott Diamond, MTS Compliance Director said; “I am extremely proud of our training department for adapting their way of working to support MTS and our operatives, keeping them trained and informed throughout this terrible pandemic.”

Why choose MTS?

  • 24/7 Reliability 01634 250326

    There is always someone to take your call - Our field service teams operate round the clock every day of the year.
  • Rapid response

    With hub depots throughout the region, we operate a highly flexible scheduling system. We instruct our nearest available tracked field service for the quickest response.
  • Competent first time fix

    Our fully qualified and experienced teams use high performance equipment to fix problems first time with no need for back up resources or second visits. We ensure the optimum solution for your needs.
  • Extensive range of waste solutions

    Our waste management services are available for both individual jobs and more complex packaged solutions. We offer a one-stop shop whatever your requirements and we are continuing to expand our range of services through innovation and investment.
  • Experienced and qualified team

    All management and staff receive full training and are qualified to demanding industry standards in their specialised disciplines. MTS invests in its people and, with low staff turnover, retains a considerable depth of experience to ensure Customers receive the best service. Email our team today at
  • Full QUENSH management systems

    MTS operates an integrated management system comprising the individual accreditations for ISO 9001 (Quality), 14001 (Environment) and 18001 (Health and Safety). Certified and regularly audited for compliance by BSI Customers are assured of rigorous processes and procedures supporting front line service delivery
  • Trusted service provider

    MTS is entrusted by major water companies across Southern and South East England to work safely to the highest performance standards under stringent environmental and financial control. Rail, airport and highway agencies similarly demand safe and secure services from MTS for the maintenance of critical infrastructure with minimum risk to the travelling public


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