ISO 27001 accreditation for MTS – we are serious about information security

We have been independently audited by BSI (British Standards Institute) and accredited to the ISO 27001 standard for our information security management.

Information security management covers a wide range of issues within a business. Everything from physical site security, through computer passwords to handling post is included.

Steve Bennett, Head of IT and Security at MTS, said; “We wanted to ensure that our work to protect all the different kinds of information within the company is as robust and comprehensive as possible. We have produced new policies, procedures and guidance notes as well as a new Information Security Handbook for our staff.

Steve and external consultant Clive Sweetingham reviewed and updated all our documentation on many topics including network access control, physical access to our head office site and how to handle information security incidents. Steve said; “We began work in February and we were worried that the two audits would be cancelled due to Covid-19, but BSI organised it all remotely using video calls.

The Stage 1 audit was in May and the final Stage 2 audit began on 24 June and ran for five full days.

The auditor tested employee knowledge around these issues through a series of staff awareness interviews. The members of staff interviewed demonstrated a good understanding of the processes and procedures we already have in place and those that we intend to roll out company wide.

Steve said; “The Stage 2 audit was topped off, with a virtual tour of Stanley House, with me wandering around site with the auditor watching through my phone as if she was a visitor to site. We finished the Stage 2 audit with a total of nine minor non-conformities, these are small issues that we can easily correct, and the auditor was more than happy to recommend us for certification.”

The ISO 27001 accreditation joins our existing accreditations to ISO 9001, ISO 14001 and OHSAS 18001. You can see all our certificates of accreditation on our downloads page.

Why choose MTS?

  • 24/7 Reliability 01634 250326

    There is always someone to take your call - Our field service teams operate round the clock every day of the year.
  • Rapid response

    With hub depots throughout the region, we operate a highly flexible scheduling system. We instruct our nearest available tracked field service for the quickest response.
  • Competent first time fix

    Our fully qualified and experienced teams use high performance equipment to fix problems first time with no need for back up resources or second visits. We ensure the optimum solution for your needs.
  • Extensive range of waste solutions

    Our waste management services are available for both individual jobs and more complex packaged solutions. We offer a one-stop shop whatever your requirements and we are continuing to expand our range of services through innovation and investment.
  • Experienced and qualified team

    All management and staff receive full training and are qualified to demanding industry standards in their specialised disciplines. MTS invests in its people and, with low staff turnover, retains a considerable depth of experience to ensure Customers receive the best service. Email our team today at
  • Full QUENSH management systems

    MTS operates an integrated management system comprising the individual accreditations for ISO 9001 (Quality), 14001 (Environment) and 18001 (Health and Safety). Certified and regularly audited for compliance by BSI Customers are assured of rigorous processes and procedures supporting front line service delivery
  • Trusted service provider

    MTS is entrusted by major water companies across Southern and South East England to work safely to the highest performance standards under stringent environmental and financial control. Rail, airport and highway agencies similarly demand safe and secure services from MTS for the maintenance of critical infrastructure with minimum risk to the travelling public


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