MTS clears flood contamination

Blocked or damaged drains and sewers can cause overflow and sewage contaminated flooding to property and land.

Nobody wants to find sewage waste overflowing into their home, business or garden. When it does happen our crews work hard to clean up and put everything back as it was as quickly as possible.

An MTS team recently faced a tough job when a blocked drain in Broomfield Road, Faversham, Kent created complications.

The emergency request came into the MTS out-of-hours team and a two man team attended a severe blockage which took several hours to clear overnight. When the team eventually managed to clear the blockage, the waste and heavy silt moved further downstream and created a second blockage.

This second blockage caused localised external flooding to two properties.

The blockage clearance team left the site at 5.30am and requested a clean-up crew to attend to the flooding. Later that morning the MTS clean-up crew arrived to tackle the contaminated areas of the two gardens.

There was a substantial amount of contaminated waste to remove and the clean-up operation took a total of two days.

MTS also arranged the replacement of turf which had been damaged by the recovery works in the customer’s garden.

The customer was extremely happy with all the efforts MTS made to get the issue resolved as quickly as possible. He also commended the teams working on site and their attitude towards getting the job done swiftly.

Scott Diamond, Fleet Operations Director at MTS said; “Clearing up after a flood incident is hard and time-consuming work. I’d like to thank the MTS teams who worked hard on this tough job and produced an excellent outcome for the customer.

The MTS blocked drain service is available 24 hours, seven days a week and we aim to respond to emergency calls within four hours. You should always act quickly when you discover a drain problem to avoid overflow of sewage.

To help avoid blockages, only ever flush pee, poo and paper down the toilet. That means no sanitary items, wet wipes, food waste, fat, grease or anything else. Fat, oils and grease can create particularly nasty problems over time.

Read more useful advice on what to do if your home suffers flooding in this article from The House Shop.

Why choose MTS?

  • 24/7 Reliability 01634 250326

    There is always someone to take your call - Our field service teams operate round the clock every day of the year.
  • Rapid response

    With hub depots throughout the region, we operate a highly flexible scheduling system. We instruct our nearest available tracked field service for the quickest response.
  • Competent first time fix

    Our fully qualified and experienced teams use high performance equipment to fix problems first time with no need for back up resources or second visits. We ensure the optimum solution for your needs.
  • Extensive range of waste solutions

    Our waste management services are available for both individual jobs and more complex packaged solutions. We offer a one-stop shop whatever your requirements and we are continuing to expand our range of services through innovation and investment.
  • Experienced and qualified team

    All management and staff receive full training and are qualified to demanding industry standards in their specialised disciplines. MTS invests in its people and, with low staff turnover, retains a considerable depth of experience to ensure Customers receive the best service. Email our team today at
  • Full QUENSH management systems

    MTS operates an integrated management system comprising the individual accreditations for ISO 9001 (Quality), 14001 (Environment) and 18001 (Health and Safety). Certified and regularly audited for compliance by BSI Customers are assured of rigorous processes and procedures supporting front line service delivery
  • Trusted service provider

    MTS is entrusted by major water companies across Southern and South East England to work safely to the highest performance standards under stringent environmental and financial control. Rail, airport and highway agencies similarly demand safe and secure services from MTS for the maintenance of critical infrastructure with minimum risk to the travelling public


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