Time to Change at MTS – how are we doing?

MTS signed the Time to Change pledge to help end mental health discrimination in July 2017. We want to change the way people think and talk about mental health in the workplace.

Since signing the pledge we’ve worked hard to incorporate mental health awareness into our ways of working right across the business. At Board level, directors discuss mental health issues and how we can support employees at the bi-monthly meetings of our Executive Health, Safety & Environment Committee.

Employees from all company divisions are represented at the Employed SHEQW (Safety, Health, Environment, Quality & Wellbeing) Group. This group discusses ways to support colleagues with mental health issues and is also seeking volunteer mental health champions. We’re encouraging members of staff to share their personal stories with colleagues, anonymously if they prefer.

In 2018 we’ll be taking information and support to our network of regional depots as part of a Wellbeing & Training Roadshow. Mental health will be a key topic and we’ll be rolling out training on how to support employees for our regional managers.

In September 2017 we carried out a staff wellbeing survey to find out which topics most interest our employees. “Managing stress” was voted one of the most important areas to focus on in 2018 and will be a key feature of our programme for the year.

MTS News is published online every other month and features regular updates on mental health and other wellbeing issues. We also send a regular wellbeing email update to everyone in the company. A recent email encouraged our staff to complete the online NHS self-assessment questionnaire on mental health – we received very positive feedback from staff who had arranged to see their GP following this questionnaire.

We understand that some people can find visiting the doctor daunting and would prefer to have someone they trust with them. To support our staff who’d like to do this, we’ve provided a simple letter template for them to complete and send to their doctor.

We have a trained Mental Health First Aider available to provide initial help and guidance towards professional help. Although Mental Health First Aiders are not trained therapists, they are trained to spot early signs of a mental health problem, help stop mental ill health from getting worse and guide someone towards the right support. Four more MTS employees are training as Mental Health First Aiders in February 2018, expanding support across our depots and to field operatives.

Some of our key clients have their own ongoing mental health programmes and we work closely with Thames Water and Southern Water to share and support their initiatives.

Mental health problems are common. In any one year around one in four British adults will experience at least one mental health issue. We’re working hard to support our staff and end the long-standing stigma that has meant many people have little understanding of mental ill health.

Read more about Time to Change and how we support World Mental Health Day at MTS.

Why choose MTS?

  • 24/7 Reliability 01634 250326

    There is always someone to take your call - Our field service teams operate round the clock every day of the year.
  • Rapid response

    With hub depots throughout the region, we operate a highly flexible scheduling system. We instruct our nearest available tracked field service for the quickest response.
  • Competent first time fix

    Our fully qualified and experienced teams use high performance equipment to fix problems first time with no need for back up resources or second visits. We ensure the optimum solution for your needs.
  • Extensive range of waste solutions

    Our waste management services are available for both individual jobs and more complex packaged solutions. We offer a one-stop shop whatever your requirements and we are continuing to expand our range of services through innovation and investment.
  • Experienced and qualified team

    All management and staff receive full training and are qualified to demanding industry standards in their specialised disciplines. MTS invests in its people and, with low staff turnover, retains a considerable depth of experience to ensure Customers receive the best service. Email our team today at salesteam@mtscleansing.co.uk
  • Full QUENSH management systems

    MTS operates an integrated management system comprising the individual accreditations for ISO 9001 (Quality), 14001 (Environment) and 18001 (Health and Safety). Certified and regularly audited for compliance by BSI Customers are assured of rigorous processes and procedures supporting front line service delivery
  • Trusted service provider

    MTS is entrusted by major water companies across Southern and South East England to work safely to the highest performance standards under stringent environmental and financial control. Rail, airport and highway agencies similarly demand safe and secure services from MTS for the maintenance of critical infrastructure with minimum risk to the travelling public


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