Pollution and Flooding Response

We aim to attend internal or external flooding within four hours, at any time throughout the year.

MTS Cleansing can help you with any kind of flooding or pollution incidents on your property. We aim to attend internal or external flooding within four hours, at any time throughout the year.

If you require urgent pollution or flooding response, please get in contact with the team at MTS Cleansing as soon as possible.

How we deal with flooding and pollution

Nobody wants to find sewage waste overflowing into their home, business or garden. When it does happen, our crews work hard to clean up and put everything back as it was as quickly as possible. Read about a recent case where a blocked drain caused complications.

Once on site we will:

  • Contain the flood by using brooms, sandbags, bunds etc.
  • Identify the source of the problem.
  • Make recommendations on the best measures to rectify the problem and to eliminate the risk of further occurrences.
  • Remove contaminated water from site to a licensed disposal site
  • Pump flood water from property and land.
  • Clean and disinfect the area locally.
  • Fence off contaminated land to prevent livestock entering area.
  • Make recommendations for specialist valet, drying and dehumidifying services.

Specialists in pollution and flooding response

Our specialist ADR (Hazchem) teams are available for emergency spillages, industrial accidents and pollution incidents involving dangerous substances. Our fleet of ADR specification tankers and our highly qualified personnel ensure the safe collection and disposal of all kinds of chemical wastes.

The MTS blocked drain service is available 24 hours, seven days a week. You should always act quickly when you discover a drain problem to avoid overflow of sewage and potential risk to health.

Tips on preventing flooding

To help avoid blockages, only ever flush pee, poo and paper down the toilet. That means no sanitary items, wet wipes, food waste, fat, grease or anything else. Fat, oils and grease can create particularly nasty problems over time.       

Read more useful advice on what to do if your home suffers flooding in this article from The House Shop.

If you notice a roadside gully flooding, please contact your local highways authority as it is their responsibility.

To report pollution incidents to water or land please contact the Environment Agency on 0800 807060.

Contact us

If you require help with a flooding or pollution incident, please contact us as soon as possible. Our friendly team will be able to answer any questions, and look to get a team to you as soon as we can.

Why choose MTS?

  • 24/7 Reliability 01634 250326

    There is always someone to take your call - Our field service teams operate round the clock every day of the year.
  • Rapid response

    With hub depots throughout the region, we operate a highly flexible scheduling system. We instruct our nearest available tracked field service for the quickest response.
  • Competent first time fix

    Our fully qualified and experienced teams use high performance equipment to fix problems first time with no need for back up resources or second visits. We ensure the optimum solution for your needs.
  • Extensive range of waste solutions

    Our waste management services are available for both individual jobs and more complex packaged solutions. We offer a one-stop shop whatever your requirements and we are continuing to expand our range of services through innovation and investment.
  • Experienced and qualified team

    All management and staff receive full training and are qualified to demanding industry standards in their specialised disciplines. MTS invests in its people and, with low staff turnover, retains a considerable depth of experience to ensure Customers receive the best service. Email our team today at salesteam@mtscleansing.co.uk
  • Full QUENSH management systems

    MTS operates an integrated management system comprising the individual accreditations for ISO 9001 (Quality), 14001 (Environment) and 18001 (Health and Safety). Certified and regularly audited for compliance by BSI Customers are assured of rigorous processes and procedures supporting front line service delivery
  • Trusted service provider

    MTS is entrusted by major water companies across Southern and South East England to work safely to the highest performance standards under stringent environmental and financial control. Rail, airport and highway agencies similarly demand safe and secure services from MTS for the maintenance of critical infrastructure with minimum risk to the travelling public


Got a question? Not sure which vehicle meets your needs? Go to our frequently asked questions section to find the answers. Alternatively, feel free to contact our expert team who will be happy to help.

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